If you Google ‘what is big data’, the answer you receive is likely to be something along the lines of:
“Big data refers to extremely large data sets that may be analysed computationally to reveal patterns, trends, and associations, especially relating to human behaviour and interactions.”
In normal human speak, that simply means a huge amount of […]
There has never been a more exciting time to own a restaurant.
Competition may be fierce, but the wealth of technologies that are now available to budding entrepreneurs looking to make it big in the restaurant trade have opened up a whole new world of possibilities.
The many ways you can market your restaurant in the digital […]
They’re usually the first and last people diners come into contact with and the experience they create is arguably as important as that of the food.
Waiting staff are the beating heart of every restaurant operation, and mistakes made by the team in charge of serving customers will have a significant impact on the likelihood of a […]
Cash is fast becoming a legacy form of payment. According to the UK Cards Association, there are 104 million contactless cards currently in use, with the average transaction value hovering at around £9.
This stands to reason; if you’ve ever used a contactless payment card (and, judging by those statistics, you probably have), you’ll know how […]
Restauranteurs always strive for more. Better menus; tighter cost control; the next best piece of restaurant tech – and not to forget the all-important growing list of return customers.
Despite the limitations set by your restaurant’s capacity, you should never quell the urge to attract as many diners as possible. However, the best menu in the […]
We all remember the best managers we’ve worked under. Equally, we remember those who caused nothing but problems.
If you’re a restaurant manager, which of the two would you rather be?
Managing a team in a busy (or quiet, for that matter) restaurant is very hard work indeed, and can test the patience of even the strongest, […]
Integral to the success of your restaurant is the ability to maintain a healthy bottom line. But remaining profitable in a market as challenging as this one is no mean feat.
The little things add up – quickly; costs you’ve long since forgotten will quietly eat away at both your cash flow and profit; unexpected outlays […]
Can music force us to spend more on food?
Several big name restaurant chains appear to think so, with McDonalds, Wagamama and TGI Fridays among the giants of the industry who are signing up to the Spotify-backed service, Soundtrack Your Brand. By generating playlists for business that are tailored to their brand and tuned to put customers […]
The humble point of sale (POS) system is now an essential restaurant tool in a marketplace driven by technology.
Put simply, if your restaurant doesn’t have a modern POS system, it’ll struggle to retain the best staff and keep diners happy – the two things by which every restauranteur lives or dies.
However, with technological change and […]
Ever considered the art of running a restaurant to be similar to that of taking to the stage in front of thousands of adoring fans? Restaurateur Ken Friedman thinks that’s exactly what it’s like, and he may have a point.
Friedman got his first big break in the music industry but now runs the renowned Spotted Pig […]