Making the most of your social media presence as a restaurant

By |March 16th, 2019|

Social media is a great marketing tool. Any business should utilize at least one platform to promote themselves and whether you choose to stick to simply free posting or go down the paid advertising route, when done properly, social media is an asset.

However, have you ever been scrolling through your phone and seen some truly […]

How and why you should conduct restaurant employee reviews

By |March 7th, 2019|

Keeping employee turnover as low as possible in a restaurant is no easy task. Indeed, the hospitality industry is known for its churn when it comes to personnel.

However, that doesn’t mean you need to lose the best talent if you’re a restaurateur; it just means you need to work harder to keep them engaged with […]

The dos and don’ts of having an open plan kitchen or window

By |March 1st, 2019|

When running a restaurant, there’s really only two choices of how you want your kitchen when it comes to your customers:

hidden; or
in sight.

There’s pros and cons to both, because both affect the ambiance, the restaurant’s brand, your layout (when it comes to the available space), how it makes your chefs feel and how […]

Why would diners choose your restaurant over the competition?

By |February 21st, 2019|

Life is all about choices. The pair of shoes you put on each morning; the colour for the bathroom feature wall; the latest boxset on which to binge. We encounter them all the time.

The same goes when it comes to eating out. Think back to the last time you booked a restaurant table; why did […]

Feeding your profits with food waste

By |February 14th, 2019|

Running a restaurant is constantly treading a fine line of margins.

Wrongly price a plate, and you could be out of pocket. Getting a plate sent back, you’re probably not breaking even.

Throwing out perfectly useable vegetable ends and meat trimmings? Then you’re definitely throwing money in the bin because those odds and ends are the ticket […]

How to deal with a no-show restaurant employee

By |February 6th, 2019|

Most restaurateurs will have experienced this.

It’s a super-busy Saturday night and you have a fully-booked restaurant for the entire shift.

Everything seems to be completely fine – until Peter fails to show up for work.

You give him ten or fifteen minutes, but there’s still no-show, and no call from him to apologise or explain why he’s […]

It’s the little things that matter on Valentine’s Day

By |January 31st, 2019|

It’s amazing how restaurants and food are central to most celebrations in people’s lives.

Friend and family gatherings in a favourite place, proposing at the top of a skyscraper eatery, and of course, a romantic meal on Valentine’s Day all hold special memories for people.

So instead of adding a chocolate fondant to the menu and pink […]

7 tips for becoming a green restaurant in 2019

By |January 25th, 2019|

Remember when running a successful business relied on a great product, engaging marketing, competitive pricing and unbeatable service?

Well, things have changed considerably. Research suggests that 88% of school students believe social and environmental issues should be priorities in business. This is partly why ‘going green’ is becoming an increasingly important thing for firms in any […]

How to make your restaurant tables work harder in 2019

By |January 10th, 2019|

Are your restaurant’s tables working as hard as the team that serves them?

If you spent much of last year cursing over slow bookings and low midweek cover numbers, it’s time to turn up the heat on your tables.

Your online restaurant booking system is a vital part of the jigsaw, but there’s also some useful business […]

Get your restaurant into top shape during the January downtime

By |January 4th, 2019|

January is a time when most independents close for a much-needed rest. It’s also the one time of year where customers – after a run of heavy festive spending – tend to stay at home and not spend as much until their January pay cheque.

This means that this time of year is also the perfect […]