When diners visit your restaurant, what memories do they take away with them? The food? Most certainly. The service? Definitely. The decor, perhaps? Absolutely. But what about any interactions with the manager? Were they introduced to one of your most senior members of staff?
The manager of a restaurant is tasked with overseeing every constituent element […]
Fancy some silliness for a Friday after what has been an incredibly bonkers 7 days for the UK?
Sure. So do we.
Our favourite restaurant-related content this week comes from the Metro and features a fast food chain in Australia called ‘Mr Burger’ which thinks it has hit on a rather fantastic method of brand promotion (and, arguably, […]
Let’s be honest – not all customers are perfect. Far from it. In fact, we’d wager you’ve had several diners enter your restaurant you’d rather never see, ever again.
Having to deal with tricky customer requests or behaviour isn’t particularly enjoyable and it can be especially difficult for inexperienced front of house staff. Ultimately, when such […]
There was once a time when restauranteurs had just two choices for their point of sale (POS) system. The most functional and capable would come at significant cost in the form of bulky touchscreen till hardware, while the budget option amounted to what was essentially an old-fashioned cash register with an LCD screen.
In short, if […]
A recent article in The Guardian highlighted just how easy it can be to dine out for under £10; a timely reminder that restaurant-goers’ insatiable appetite for low-cost food is pushing many restaurateur’s budgets to breaking point, and it shows no signs of slowing.
With that in mind, we understand that effectively managing the cost of […]
Getting into the restaurant business is tricky. The entrepreneurial world we now find ourselves in has tempted countless people to try their hand at starting their own restaurant, making competition all the more fierce.
If you’re about to make that leap yourself, we bet there’s one thing on your mind…
How much is it going to cost?
In […]
We’ve all been there; you built the website for your restaurant a few years ago and, since then, it has slowly slipped into the far reaches of the Internet untouched and unloved. Sure, it acts as a fairly decent beacon for your business, but it has become little more than an online version of your […]
As a restaurateur, there’s nothing worse than finding a negative review of your business online. It may be the first you’ve received all year, but it still cuts deep and the temptation to react whilst in this emotional state can turn a frying pan fire into a full-scale inferno.
There is no silver bullet or one-size-fits-all […]
New faces in your restaurant means you’re attracting new customers and demonstrates that your marketing efforts are clearly having a positive effect. But what about the old faces? Where did they all go? Was it something you said?
“Why aren’t people returning to my restaurant?” you ask yourself on a daily basis.
Guaranteeing return business in the […]
The restaurant industry is an exciting, dynamic place. By 2017, the market in the UK alone is expected to be worth £52bn, dispelling any myths that a turbulent economic backdrop is doing anything to dampen the enthusiasm of diners.
A career in the restaurant sector can be rewarding, challenging and character-building in equal measure and, if […]