About Mark Ellis

Mark is responsible for the promotion of Welcome Systems' wide array of hospitality products and services. A self-confessed geek, Mark spends his personal time indulging in a number of passions that include photography, music-making, cycling and football. But not at the same time, obviously.

3 reasons why your restaurant should never be understaffed

By |November 23rd, 2018|

When people are off sick, away for their holidays or you’re having trouble finding the right people, it can be hard to always have your restaurant fully staffed.

Not having a fully staffed restaurant can not only impact your customers, but also the remaining staff themselves and, subsequently, your business.

In short, it truly is a recipe […]

5 essential elements for your 2019 restaurant marketing plan

By |November 18th, 2018|

Christmas will be here before we know it, which means its time to start planning your 2019 restaurant marketing campaign.

The trouble lies with the sheer number of channels, marketing techniques and differing pieces of advice you’re probably being given at then moment. Where do you start?

Thankfully, there are some emerging trends which will help you […]

5 restaurateur tips for the vegan festive season

By |November 9th, 2018|

With Christmas right around the corner, the festive season is the perfect time to showcase an enticing vegan offering and appeal to a broader market.

With consumers looking for something different, but also something classic, you can make your mark in a space that’s still developing.

So forget dry nut roasts and mushroom starters, we’ve put together […]

3 ways to speed up guest throughput in your restaurant

By |November 2nd, 2018|

You’re not a fast-food outlet, but you do understand how important it is to increase the throughput of guests in your restaurant if you’re to deliver a quality dining experience to the maximum number of covers.

Of course, the guests themselves don’t know this – and they certainly shouldn’t be aware of it – but in […]

The reasons staff keep leaving your restaurant

By |October 25th, 2018|

We’ve said this a few times on the Welcome Table blog, but that’s because it’s an unavoidable truth of the restaurant industry.

Keeping staff is damn hard.

If there’s one sector where staff turnover is particularly high, it’s hospitality, and restaurants have long battled with the prospect of having to continually recruit to replace talent that has […]

6 questions to ask your next restaurant manager

By |October 11th, 2018|

Interview time!

Only, this time, you’re the interviewer, and you need to find the next manager for your restaurant. Where do you start? With such a vast number of things to take into account, how do you ensure you employ the best person for what is an incredibly challenging role?

As you’d guess, it starts with your […]

5 reasons you need a great restaurant website

By |October 5th, 2018|

Having a great website has rapidly become a staple of every successful business.

It demonstrates what your business offers customers, its brand values, and, in the world of restaurants, could be the differentiating factor in getting those tables filled night after night.

Here are five reasons why you need a great restaurant website:
1.  A great way to […]

What happens when you don’t have a table booking system for your restaurant?

By |August 30th, 2018|

An online table booking system is something every modern restaurant should have.

If you haven’t made the leap to online booking as a restaurateur, you’re probably unaware of the benefits you’re missing out on and the human errors to which you could put an end.

Here’s a few common mishaps that are likely to occur if your […]

5 restaurant HR scenarios and how to deal with them

By |August 24th, 2018|

Handling HR in a restaurant can be tricky, as you’ll need to grapple with a whole host of unusual situations in order to keep staff happy.

Here’s a few potential scenarios you might encounter, along with some tips on how to tackle them effectively.
HR scenario 1: A waiter is regularly rude to customers, resulting in several […]

Why restaurant booking systems are perfect for hotels

By |August 17th, 2018|

Hotels that want to earn more bookings for their restaurants have a number of options – but they might be missing out on the most obvious.

One of the best solutions is to embrace a modern restaurant booking system which provides a great online reservation tool for guests and makes managing the entire operation much easier […]