About Mark Ellis

Mark is responsible for the promotion of Welcome Systems' wide array of hospitality products and services. A self-confessed geek, Mark spends his personal time indulging in a number of passions that include photography, music-making, cycling and football. But not at the same time, obviously.

Future challenges for the restaurant industry

By |January 26th, 2017|

We live in uncertain times – that much is certain. But what does the future hold for the restaurant industry? Is it all doom and gloom, or can we look forward to positive times ahead?

Despite political turmoil and an economic backdrop that remains perilous, there are still reasons to be cheerful, therefore if you’re considering […]

Blog of the week: restaurants offer to ‘lock-up’ smartphones to encourage diner interaction (Evening Standard)

By |January 20th, 2017|

It’s a familiar sight; two people sat at a restaurant table, idly rearranging the food on their plate while staring relentlessly at their smartphones. No conversation, no interaction and, seemingly, absolutely no mutual enjoyment whatsoever.

Clearly rather fed up with this trait of modern society, two London restaurants have taken to offering a ‘lock-up’ service for […]

The unpalatable: how staff might be stealing from your restaurant

By |January 18th, 2017|

The restaurant business is a wonderful industry. It’s full of opportunities, new techniques that need to be learned, close-quarter contact with fascinating members of the public and often results in the best friendships one could hope for.

Unfortunately, and like any sector, the restaurant trade also has its fair share of problems. Most notably, the rather […]

Our 20 favourite restaurant quotes

By |January 11th, 2017|

To coin a football phrase, the restaurant business is a funny old game. And we mean that in the literal sense, for anyone who works in this wonderful sector will know how adept it is at delivering some of the biggest belly laughs you can have while on the job.

However, sometimes, we all need a […]

New year, new restaurant: awesome digital marketing ideas for 2017

By |January 4th, 2017|

According to research, around 60% of new restaurants fail within their first year.

Yeah… Happy New Year to you, too, eh?

There’s a reason we’ve started this year with that rather frightening statistic – because it should be enough to make us all sit up, clear the decks and plan for a barnstorming 2017.

The reason is simple. […]

Key food trends we’ll see in 2017 (according to Whole Foods)

By |December 22nd, 2016|

As 2016 draws to a close, it’s time to look ahead (thankfully, as you’re no doubt thinking…), and, specifically, to the food trends that may be heading our way next year.

The industry experts at Whole Foods have put together a list of ten food trends we’re likely to taste in 2017, and it makes for […]

New to the restaurant trade? Here’s 6 basic tips for running a profitable restaurant

By |December 14th, 2016|

You’ve spent your life visiting eating establishments and have always been inspired by the food on offer, the hustle and bustle of the waiting service and the sheer variety of decor and branding.

In fact, you’ve been so inspired, you’ve decided to open your own restaurant.

Excellent!

This is your calling; it’s your future; it’s the career that […]

5 brilliant ways to simplify your restaurant accounts

By |December 9th, 2016|

Ugh. Numbers.

Unless you’re an accountant, one thing guaranteed to send any business owner’s enthusiasm plummeting towards the ground is the thought of dealing with ‘the accounts’.

As a restauranteur, you want to be doing the stuff that tempted you into this sector in the first place. Creating exciting menus, recruiting brilliant staff, mixing with loyal customers… […]

Blog of the week: restaurant customers urged to check food hygiene ratings (Belfast Telegraph)

By |December 2nd, 2016|

How often do you check the hygiene ‘scores on the doors’ when you visit a restaurant?

Admittedly, if you’re a restauranteur, there’s a good chance you pay attention to food hygiene ratings (you live and breathe this stuff, after all), but diners are now being urged to do the same.

A recent study has unveiled that just […]

How to prepare your restaurant for a profitable Christmas

By |November 30th, 2016|

With Christmas and New Year’s Eve just around the corner, you may be wondering how to take advantage of the inevitable influx of festive parties and diners wishing to celebrate the end of another year.

To those outside of the trade, this task could easily be dismissed as a case of ‘take it while you can […]