4 awesome blogging ideas for your restaurant website

Remember that blog page you created for your restaurant website six months ago?

It started off with the best of intentions, but has since lay dormant and bereft of anything even remotely useful for your audience or business.

Well, it’s time to turn that digital graveyard into something far more interesting; something that will build an audience, […]

By |September 20th, 2017|Industry tips|0 Comments

What can restauranteurs learn from the fast-food trends of 2018?

The restaurant industry is constantly evolving, but keeping up with it as an independent operator is incredibly challenging.

The new wave of restaurant tech and constantly changing guest habits (both in-house and online) means restaurants have to continually pivot their operation and come up with ever more inventive ways to stay ahead of the competition.

If you’re […]

By |September 13th, 2017|Industry tips|0 Comments

How to prepare your restaurant for the GDPR

In May 2018, the General Data Protection Regulation (GDPR) will come into effect and change the way businesses are expected to process and store personal data.

Expect to hear ‘GDPR’ a fair bit in the media leading up to that date. And, just like the introduction of the Data Protection Act (which the GDPR replaces) in […]

By |September 6th, 2017|Industry tips|0 Comments

10 duties your waiting staff need to master

Waiting staff have a lot on their plates – literally.

Far from simply taking and delivering orders, they’re the face of the business; they need to be prompt, friendly, reliable and overtly dedicated to the job.

A poor dining experience can either be their doing or something they can turn around.

Sometimes, it’s a thankless job; often, it’s […]

By |August 30th, 2017|Industry tips|0 Comments

10 things to look for in a restaurant POS system

Great POS systems are the beating heart of every restaurant operation.

As far as diners are concerned, it’s just the terminal that’s used at the end of a meal to take their money, but to the restaurant owner, management, waiting staff and kitchen team, POS is an invaluable tool.

If you’re either in the market for a […]

By |August 23rd, 2017|Industry tips|0 Comments

6 things that eat away at a restaurant’s profit

There are hidden profit killers in every business.

Some of them are easily spotted and just as easy to deal with (the company-owned van that spends half its life being fixed), while others are somewhat trickier (the long-serving employee who has retained his job through convenience rather than talent).

But deal with them you must, because it’s […]

By |August 16th, 2017|Industry tips|0 Comments

How to prevent your restaurant falling victim to a phishing scam

According to research, 85% of organisations have suffered from phishing attacks.

And, no, we’re not referring to some form of bizarre, unprovoked attack from a fishing rod-wielding maniac – this is cybercrime of the most irritating and damaging kind.

As a restaurant with lots of staff – all with different levels of technical proficiency – it’s vital […]

By |August 9th, 2017|Industry tips|0 Comments

5 common excuses not to invest in new POS and how to overcome them

It crashed again last night, didn’t it?

You were halfway through recalling a large table account that was ready to be settled when… whoops; blank screen, familiar Windows 95 logo and a boot up process that seems to take an ice age.

Thank goodness you had an understanding diner this time.

Old POS systems lie at the heart […]

By |August 2nd, 2017|Industry tips|0 Comments

The 6 best things about working in a restaurant

Between 2006 and 2015, there was a dramatic increase in the number of British restaurant workers, which now hovers at around 900,000.

Clearly, the industry is doing something right, and while the idea of waiting on diners or working in the sweltering heat of a kitchen won’t be to everyone’s taste, those who have enjoyed a […]

By |July 25th, 2017|Industry tips|0 Comments

What to do when you royally screw up the dining experience

We’re all human.

We all make mistakes.

Sometimes, however, they’re huge mistakes.

In the restaurant industry, a mistake can be the difference between a guest who will return and spread word about how wonderful you are and one who departs in a rage that is subsequently expressed online… to the entire world.

Clearly, you don’t want that, so we […]

By |July 19th, 2017|Industry tips|0 Comments